Consumer Beware! 2024 Update!

Mistaken Identity

We wanted to make you (the consumer) aware of what is going on in our industry. There is another Fireplace Chimney Business (A-1 Chimney Sweep) using part of our business name (A-1 Chimney Inc.). This has caused a Mistaken Identity when posting reviews. Based on our data research A-1 Chimney Sweep is based out of Texas and is trying to establish a local Sacramento presence including other States (Dallas Texas, Arizona, Placerville CA, Sacramento CA, Rocklin CA – click links below). After clicking on the links below notice it’s the same website format but with a different area.

https://www.a-1chimneysweep.com/dallas-tx/

https://www.a-1chimneysweep.com/placerville-ca/

https://www.a-1chimneysweep.com/sacramento-ca/

https://www.a-1chimneysweep.com/rocklin-ca/

https://www.a-1chimneysweep.com/phoenix-az/

We Show Up in our company Branded Truck or Vans NOT a Personal Vehicle!

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Customer mistakenly posted to A-1 Professional Home Services by A-1 Chimney Inc. Yelp was flagged and review was removed.

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Customer mistakenly posted to A-1 Professional Home Services by A-1 Chimney Inc.

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Bait & Switch Tactic

The feedback we've been getting on Yelp, Google and Better Business Bureau Reviews for A-1 Chimney Sweep is they're using a 'Bait & Switch' tactic by quoting a very low price over the phone ($99 or $129.00) and then raising the price when they arrive on your property. (see Review links below)

Better Business Bureau (BBB)

The BBB has 21 negative reviews saying the same thing about ‘Bait & Switch’ tactic:
https://www.bbb.org/us/tx/grand-prairie/profile/chimney-sweeper/a1-chimney-sweep-0875-91058333/complaints

Summary
Avoid Being A Victim Of The ‘bait & Switch’ Tactic

As can be seen by the examples above, this Mistaken Identity has caused customers to post negative reviews inadvertently on our business ‘A1Professional Home Services – (by A1 Chimney Inc.)’ thinking we were the same business as A1 Chimney Sweep.

Recommended Questions:

1. What is your California State Contractors License number? Go to the California State License Board www.cslb.ca.gov to look up their license to see if they have their license and are current.

Note: A California State Contractor's State License for our industry ensures that the owner passed the State Exam for the proper classifications for our industry C29/C61/D34. Not all Fireplace Chimney businesses can say this. We train out Technicians according to these Classifications and CSIA Standards (Chimney Safety Institute of America)

Please see our California State Contractors License by clicking this link:
https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=752737

2. Can you provide a General Liability Certificate? This covers any damage to your property. (Example: Ladder falls on your vehicle)

3. Can you provide a Workers Compensation Certificate? This covers any injury to our employees. (Example: Tech falls off your roof)

4. Can you provide a Bond Certificate? This covers workmanship on any repairs we do.

Items 1, 3, & 4 above can also be seen on our Contractor's License link above.

If you have any questions, Please Call A-1 Professional Home Services by A-1 Chimney Inc. At